t mobile lost phone claim assurant

Select File a claim or File damage claim or Report lost or stolen. 2 months ago I make a claim for my one plus 8 5g Broken screen I got the replacement and next week sent the broken phone using box and Shiping label Assurant send me now I got charged cuz they received the box but not phone on the box now Assurant says I dont care I already got my money from your account around.


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A details window appears providing the next steps.

. If more than one phone is on your account select the namephone number from the drop-down menu connected to the device youre filing a claim for. To ensure your request is processed as quickly as possible please do the following before starting your online claim. Day of the WeekClaim Completed and ApprovedDelivery.

Filing your claim online is the quickest way to receive your replacement device. If your device type is listed as unknown including byod devices click view account. Discounted service warranty processing fee.

Assurant claim says lost phone when received package. The last one a warranty replacement was lost in house by T-Mobile. Most claims are eligible for free next day shipping and are quick and easy to complete.

When youre ready to restore service or if you believe your device is incorrectly listed as lost or stolen give us a call at 1-800-937-8997. UPS confirmed delivery to Ft Worth and was signed for by T-Mobile. See your device purchase options.

Unfortunately T-Mobile does not document the opening of received boxes and the only record they have is by scanning the phone for the IMEI. Log in to My T-Mobile. Monday - Thursday830 pm.

We can help you replace your device with a new one. Claims completed and approved will be delivered based on the schedule below. You can use an extra T-Mobile phone or other compatible device with your service.

T-Mobile Premium Handset Protection provided by Assurant protects your device in the event of loss theft accidental damage including water damage and malfunction due to mechanical or electrical failure. It was shipped UPS 3rd day with a provided label. Easily track your claim online 247.

File a phone claim with Assurant. If your device was lost or stolen call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. T mobile lost phone claim assurant.

We offer one of the most comprehensive suites of mobile device protection services available today. Learn how to report your phone as lost or stolen to prevent unauthorized usage. In the my line section click your device name to access the report lost or stolen option.

Have your mobile number and device information manufacturer model and serial number. Friday Saturday830 pm. I need to file a claim then replace a lost phone.

Replace your lost stolen or damaged T-Mobile cell phone. I have replacement insurance.


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